Brightleaf Behavioral Support values your privacy and is committed to protecting your personal information.

  1. Information We Collect

Name, email address, phone number (via contact or appointment forms)

General inquiry details submitted by users

Basic website usage data (e.g., browser type, pages visited)

We do not intentionally collect Protected Health Information (PHI) through unsecured website forms.

  1. How We Use Your Information

Respond to inquiries and service requests

Schedule appointments or consultations

Improve our website and services

Communicate with you regarding services

  1. Children’s Privacy (COPPA Compliance)

Our services are intended for children; however, any information submitted through this website must be provided by a parent or legal guardian. We do not knowingly collect personal information directly from children under 13 without parental consent.

  1. Data Protection and Security

We implement reasonable security measures, including:

HTTPS encryption for data transmission

Restricted access to submitted information

Secure hosting infrastructure

However, no online system is completely secure, and users should avoid submitting sensitive medical information through website forms.

  1. HIPAA Notice (Important)

While Brightleaf Behavioral Support is a healthcare provider, this website is not intended for the transmission of protected health information (PHI). For clinical or sensitive matters, please contact us directly via phone or secure communication channels.

  1. Third-Party Services

We may use third-party providers (e.g., hosting services, analytics tools) to operate our website. These providers are expected to follow industry-standard security practices.

  1. Your Rights

You may request to:

Access your personal information

Correct inaccurate information

Request deletion of your data

Contact us to make any requests.

  1. Contact Information

Brightleaf Behavioral Services

P.O. Box 3

Gardner, MA 01440

admin@brightleafbehavioral.com

(617) 506-3377

  1. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.